To get files that are on your phone in Docs To Go to your computer can be done in several ways and each requires several steps.
Why would you want to do this?
- You were using Docs To Go and have files stored in the “Phone” tab and now want to sync them with your desktop computer.
- You WERE syncing with your Desktop computer, but that computer crashed or was lost/stolen so your files are now “stranded” on your phone or iPad.
- You WERE syncing with your Desktop computer but had to “unpair” and “re-pair” the two and need to get your files to the desktop via the new pairing.
There are 2 ways to do this. One is using Docs To Go and one is using a USB cord to connect to your computer.
To use the USB cord, follow Apple’s instructions here.
To use Docs To Go follow these instructions:
In order to move files from your phone to your computer, you must first set up the Sync for your phone or iPad and Desktop computer to sync.
First, you need to pair your phone and your desktop. For more info on how to do that, see this post.
Once you have the computer and the iOS device paired, then you need to do one of the following:
Method 1:
- Open each file from the Phone tab in Docs To Go on your iOS device, and do a Save As.
- Tap /iPhone/ or /iPad/ under Location, and choose Desktop.
- Choose a folder to have your files sync to and hit Save.
NOTE: If it says “no files in this folder” and no folder shows up, then you need go back to your computer and do a Sync so that at least one folder shows up for you to sync to.
Method 2:
- Go the Phone tab and hit More/Select and choose the files you want to move to the computer.
- Tap the envelope icon on the bottom left and email yourself all the files that you want to move.
- Go to your computer and download the file attachments, and add them to Docs To Go Desktop to sync them BACK to your computer.
- Once they are all in the Desktop tab in Docs To Go on your phone, you can then delete them from the phone tab so you don’t have two copies of the same file.