After installing the Documents To Go desktop application you will be automatically prompted to pair your computer with your device. Before you begin the pairing process, please confirm the following:

  • You have connected your device to the desktop via USB cable.
  • Your device’s storage is mounted on your PC (make sure your Android device is set to USB for File Sharing or MTP, not just to “USB charging”
  • Documents To Go is open on the device

Manage Desktops
In order to remove a pairing between your Android device and a desktop computer, you must remove the pairing on both the Android and the desktop:

In Documents To Go Desktop on your Windows computer open the “Options” menu and choose “Remove Device.”

On the Android open Documents To Go and press Menu > Settings > Manage Desktops to access the option to remove your desktop pairing.

Note: All desktop files will be removed from this device. If you have recently made any changes to documents on your device, you should sync to update the desktop documents before removing this Desktop.