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Docs To Go iOS (iPhone/iPad) Help Center

Docs To Go Premium Edition was discontinued in March 2022. Email support ended June 30, 2022.

The free version called Docs To Go Standard is still being distributed through the App store. For more details, click here.

Learn

FAQ

Can I transfer my Docs To Go license from Android to iPhone?

Unfortunately, we cannot transfer your Docs To Go Android license to iOS. Similarly, we cannot transfer the license on your Apple device to your Android device.

How do I get files into Docs To Go on my iPhone/iPad

You can get files onto the iPhone/iPad in the following ways:

Create them in Docs To Go
Email them to yourself (or open an email from someone else) and “share to” or “open in” Docs To Go
Access files from a Cloud Account (Premium only)
Sync files over Wifi with your Mac or Windows computer (Premium only)

Is Docs To Go available in languages other than English?

Yes, Documents To Go is available in English, French, Italian, German, Spanish and Brazilian Portuguese.

What version of iOS, Mac and Windows are supported?

We currently support:

iOS 9.0 and above (including iOS 15.x)

Mac 10.4.10 and above (including iOS 12 or “Monterey”

Windows XP or higher including Windows 11

Knowledge Base

General Questions

Install Docs To Go Premium on a new iPhone or iPad

Uninstall and reinstall Docs To Go Desktop Sync on Windows

Uninstall and reinstall Docs To Go Desktop on a Mac

How can I purchase Docs To Go Premium Edition

Every time I open Docs To Go it crashes (returns to the Home screen)

Open an email attachment in Docs To Go

I just upgraded to Catalina and I need the 64 bit version of Docs To Go Desktop for Mac.

Desktop Sync

After an OS update, I can no longer sync

How to set up an iOS device to sync with a computer

My iPad/iPhone is not listed in the “Add Device Wizard”

Desktop synchronization used to work, but no longer does

Computer says already paired when I try to add a device

How to add files to Docs To Go Desktop so they will sync

How to set up multiple computers to sync with Docs To Go

How to move files that are “stranded” on my phone onto my computer

How to unpair and ‘re-pair’ my computer and my iOS device

Cloud Sync

How to transfer multiple files to a cloud storage account

Setting up a cloud storage account

I have files on my phone but they are not syncing to my cloud

How do I open and save files to/from iCloud specifically?

Supported Features

What file formats does Docs To Go support?

What do I do if i receive an error trying to open a file in Docs To Go?

Does Docs To Go have spell check?

Which Excel functions and formulas are supported by Docs To Go?

File issues

Can’t open a file in Docs to Go

How to fix a file that was created in Docs To Go

How to

How to edit a document or spreadsheet

How to send more than one file attachment

How to freeze rows/columns in Docs To Go

How to select multiple cells, rows or columns in an Excel file

Can’t find your issue? Unfortunately, email support for this app has ended June 30th, 2022. Please read through the topics above where most issues are answered.